Cookie Policy

What Are Cookies?

Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites work more efficiently and to provide information to website owners about user behaviour and preferences.

Cookies can be "session cookies" (which are deleted when you close your browser) or "persistent cookies" (which remain on your device for a specified period or until you delete them). They can also be "first-party cookies" (set by the website you're visiting) or "third-party cookies" (set by a different domain).

Why We Use Cookies

We use cookies and similar tracking technologies for several purposes:

Essential Functionality

• Enabling basic website functionality and navigation
• Remembering your cookie preferences and consent choices
• Maintaining security and preventing fraud
• Ensuring proper operation of forms and user interactions

Performance and Analytics

• Understanding how visitors use our website
• Measuring website performance and identifying technical issues
• Improving our services based on usage patterns
• Generating statistical reports on website traffic

Marketing and Advertising

• Delivering relevant advertisements based on your interests
• Measuring the effectiveness of our marketing campaigns
• Enabling remarketing to visitors who have shown interest in our services
• Personalising content and offers

Types of Cookies We Use

We categorise the cookies we use into four main types:

Necessary Cookies

These cookies are essential for the basic functionality of our website. They enable core features such as page navigation, access to secure areas, and form submissions. Without these cookies, our website cannot function properly.

• Purpose: Essential website functionality
• Legal basis: Legitimate interest (necessary for service provision)
• Can be disabled: No (required for website operation)

Analytics Cookies

These cookies help us understand how visitors interact with our website by collecting and reporting information anonymously. This data helps us improve our website's performance and user experience.

• Purpose: Website performance analysis and improvement
• Legal basis: Consent
• Can be disabled: Yes (through cookie preferences)

Functional Cookies

These cookies enable enhanced functionality and personalisation, such as remembering your preferences, language settings, and other customisations you've made to the website.

• Purpose: Enhanced user experience and personalisation
• Legal basis: Consent
• Can be disabled: Yes (through cookie preferences)

Marketing Cookies

These cookies are used to deliver advertisements that are relevant to you and your interests. They also help us measure the effectiveness of our advertising campaigns and enable remarketing to visitors.

• Purpose: Targeted advertising and campaign measurement
• Legal basis: Consent
• Can be disabled: Yes (through cookie preferences)

Detailed Cookie Information

Below is a detailed list of the specific cookies and tracking technologies we use on our website:

First-Party Cookies

Third-Party Cookies

Third-Party Services

Our website integrates with several third-party services that may set their own cookies. These services include:

Google Analytics

We use Google Analytics to understand how visitors use our website. Google Analytics collects information such as how often users visit our site, what pages they visit, and what other sites they used prior to coming to our site. This information helps us improve our website and services.

• Data collected: Website usage statistics, user behaviour patterns
• Privacy policy: Google Privacy Policy
• Opt-out: Available through cookie preferences or Google's opt-out browser add-on

Google Ads

We use Google Ads for advertising and remarketing purposes. This service allows us to show relevant advertisements to people who have visited our website and to measure the effectiveness of our advertising campaigns.

• Data collected: Website interactions, conversion events, user interests
• Privacy policy: Google Privacy Policy
• Opt-out: Available through cookie preferences or Google's Ad Settings

Google Fonts

We use Google Fonts to display custom fonts on our website. When you visit our site, Google may collect information about your IP address and browser details.

• Data collected: IP address, browser information, font usage
• Privacy policy: Google Privacy Policy
• Purpose: Font delivery and performance optimisation

Google Consent Mode v2

We implement Google Consent Mode v2, which allows us to adjust how Google services behave based on your consent choices. When you deny consent for analytics or advertising cookies, Google services operate in a privacy-enhanced mode that respects your preferences while still providing basic functionality.

Consent Mode v2 ensures that:

• No personal data is sent to Google when consent is denied
• Analytics data is collected in an anonymised manner when analytics consent is denied
• Advertising features are disabled when marketing consent is denied
• Your consent preferences are respected across all Google services on our site

Managing Your Cookie Preferences

You have several options for managing cookies and controlling your privacy:

Cookie Consent Banner

When you first visit our website, you'll see a cookie consent banner that allows you to:

• Accept all cookies
• Reject all non-essential cookies
• Customise your preferences for different types of cookies

You can change your cookie preferences at any time by accessing the cookie settings through the banner that appears on your first visit or by contacting us directly.

Browser Settings

Most web browsers allow you to control cookies through their settings. You can:

• Block all cookies
• Accept only first-party cookies
• Delete existing cookies
• Set up notifications when cookies are set

Please note that blocking or deleting cookies may affect your ability to use certain features of our website.

Third-Party Opt-Out Tools

You can also opt out of certain third-party cookies using these tools:

• Google Analytics: Google Analytics Opt-out Browser Add-on
• Google Ads: Google Ad Settings
• Network Advertising Initiative: NAI Opt-out Tool
• Digital Advertising Alliance: DAA WebChoices Tool

Mobile Devices

If you're accessing our website through a mobile device, you can control tracking through your device settings:

iOS Devices

• Go to Settings > Privacy & Security > Tracking
• Turn off "Allow Apps to Request to Track"
• Manage individual app tracking permissions

Android Devices

• Go to Settings > Privacy > Ads
• Turn on "Opt out of Ads Personalisation"
• Reset your advertising ID if desired

Updates to This Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in our practices, services, or legal requirements. When we make significant changes, we will notify you by:

• Updating the "Last Updated" date at the top of this policy
• Displaying a notice on our website
• Sending an email notification to registered users (for material changes)

We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies and tracking technologies.

Contact Us

If you have any questions about this Cookie Policy or our use of cookies, please contact us:

Additional Resources

For more information about cookies and online privacy, you may find these resources helpful:

• ICO Guidance on Cookies
• All About Cookies
• Your Online Choices (EU)